Shipping policy

At Harvey's Petstore, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed. The manufacturer processes the orders, which takes an additional 2-4 business days.
  • Shipping is then undertaken by either Royal Mail or Parcelforce and will arrive with you within 3-5 business days.


  • The effect of coronavirus has had an effect on processing and shipping times. Please expect an additional delay due to understaffing at certain depots and warehouses. Your patience and understanding is very gratefully received.